Shipping & Delivery Policy
Shipping & Delivery Policy for MiTY
Last updated: January 7, 2026
At MiTY, we're committed to getting your luxury fragrances and designer sunglasses to you quickly and safely. Here's everything you need to know about our shipping and delivery process.
🚀 Express Delivery in UAE
We deliver within 48 hours across the United Arab Emirates!
All orders placed within the UAE are processed and shipped within 2 business days. We work with reliable courier partners to ensure your products arrive safely and on time.
📦 Order Processing
Orders are typically processed within 24 hours of payment confirmation. You will receive:
- Order confirmation email immediately after purchase
- Shipping confirmation with tracking number once your order is dispatched
- Delivery updates via SMS and email
🌍 Delivery Coverage
UAE-Wide Delivery:
- Dubai
- Abu Dhabi
- Sharjah
- Ajman
- Ras Al Khaimah
- Fujairah
- Umm Al Quwain
International Shipping: Currently, we focus on providing the fastest service within the UAE. For international shipping inquiries, please contact our customer service team at Mity.online@gmail.com.
💰 Shipping Costs
Shipping costs are calculated at checkout based on your delivery location and order value. We frequently offer free shipping promotions - check our homepage for current offers!
📍 Delivery Address
Please ensure your delivery address is complete and accurate. We cannot be held responsible for delays or non-delivery due to incorrect addresses. If you need to update your delivery address, contact us immediately at +971 52 970 4315.
📱 Order Tracking
Once your order is shipped, you'll receive a tracking number via email and SMS. You can use this number to track your package in real-time with our courier partner.
🏠 Delivery Process
- Our courier will attempt delivery during business hours (9 AM - 6 PM)
- A signature may be required upon delivery
- If you're not available, the courier will leave a notice with instructions for redelivery or pickup
- Please ensure someone is available to receive the package
⚠️ Delivery Delays
While we strive for timely delivery, delays may occasionally occur due to:
- Incorrect or incomplete delivery addresses
- Extreme weather conditions
- Public holidays
- Unforeseen circumstances beyond our control
If your order is delayed beyond the expected delivery time, please contact us and we'll investigate immediately.
📦 Package Inspection
We recommend inspecting your package upon delivery. If the package appears damaged or tampered with, please:
- Note the damage on the delivery receipt
- Take photos of the package
- Contact us immediately at Mity.online@gmail.com
❌ Non-Delivery
If your order shows as delivered but you haven't received it:
- Check with neighbors or building security
- Verify the delivery address on your order confirmation
- Contact us within 48 hours at +971 52 970 4315
📞 Contact Us
For any shipping or delivery questions, please contact us:
Email: Mity.online@gmail.com
Phone: +971 52 970 4315
Address: Shams FZ, Sharjah, UAE
Remember: All UAE orders are delivered within 48 hours with full tracking!